![]() The tool can help to diagnose performance issues within a network. If you'd like us to also analyse the headers for you then please save the copied text as a plain text file (Windows Notepad will do) and attach the file to a ticket please do not paste the text directly into a ticket as our ticket system does not preserve all of the information in it's raw form unless you attach a plain text file. Microsoft Network Monitor is a packet analyzer for Windows that allows users to analyze network packets and protocols. Navigate to in your browser, paste in the internet headers, and click analyze: Now click Properties, select all the text within the "Internet headers" field, right-click and choose Copy: Close and restart Microsoft Message Analyzer. In the Asset Manager window, click on the Online button to switch to Offline state. In this example we want to troubleshoot an email that we tried to send using Outlook and an Office 365 account.ĭouble-click the email in the Sent Items folder (or wherever your email is): Steps to reconfigure Message Analyzer to work offline Launch Microsoft Message Analyzer. The tool can be found at Here's a quick example of how to use it in conjunction with Outlook. Overview: the Microsoft Message Header Analyzer tool can be useful to diagnose problems with email.
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